Building a responsible business

We are building a sustainable, ethical and compliant business.

Our ESG strategy is anchored in purposeful priorities that guide how we design products, work with partners, and operate our business.

Central to this is our commitment to helping close the global protection gap by expanding access to affordable and relevant insurance, supporting resilience against climate‑driven risks, and embedding responsible practices, transparency, and integrity across partnerships, product design, pricing, claims handling, and data use.  

We aim to deliver sustainable growth while creating meaningful impact for our people, customers, partners, investors and communities.

Environmental (E)

We are committed to reducing our impact on the environment, by striving to improve the sustainability of our offices, managing e-waste through our device protection programmes, and by helping to extend the life of electronic devices by reducing the need for frequent replacements

Social (S)

We aim to promote financial inclusion by connecting people with more ways to protect the things they value. We provide access to insurance and protection for more than 25 million people around the world annually

Our social priorities also include supporting the communities we serve through partnerships, charitable initiatives, and employee-led volunteering efforts that contribute to local social impact. At the same time, we focus onfostering an inclusive workplace for our people, with a continued emphasis on employee welfare, diversity, equity, and inclusion across our global workforce.

Governance (G)

We have implemented a range of policies, procedures, and practices to ensure that we operate in a transparent, accountable, and ethical manner. As part of our commitment to our partners, customers, and all stakeholders,

our board of directors provides strong oversight and guidance, ensuring alignment with our mission, vision, and core values.

Accelerating access to protection through collaboration

Our ESG approach is informed by globally recognised frameworks and goals. Our ambition is to help close the protection gap by enabling more accessible and affordable protection across markets.

We welcome partners who share our aim to accelerate access to insurance and protection products and strengthen resilience for underserved communities.

LeapFrog and bolttech: Accelerating access to affordable, quality insurance

Our code of conduct for third parties

At bolttech, we’re building a world-leading, tech-driven insurance ecosystem — and we expect our partners to share our high standards of ethics, transparency, and accountability. Our Third Party Code of Conduct sets the foundation for working together to create a more protected, inclusive and responsible future.