Tricia Wong, Director of InsureTech Connect Asia, recently sat down with our Group Chief Technology Officer David Lynch for a wide-ranging conversation on how AI will shape the future of insurance.
In this interview, David shared his views on:
- How a surge in availability of real-time data, coupled with the ability of AI to process this and extract valuable insights, will transform the insurance sector
- The vast impact of AI on fraud detection and prevention
- Key ethical considerations when integrating AI into decision-making processes
- Use cases where insurers and insurtechs have successfully tapped on AI to enrich customer experiences
